Legal

Contact

Last updated: 7 August 2026

This page fulfils the same role in the United Kingdom as an Impressum does in Germany or an Aviso Legal in Spain: a single, public source of the company's legal identity, registered office, tax identifier and dedicated contact channels.

01 · Company identity

Registered name Grove Online Store LTD

Country of incorporation England and Wales

Registration date 5 November 2023

Director Percival Whitlock

Trading name Meridia — the brand under which the Meridia One band is sold on this website

02 · Registered office

Registered office address Grove Online Store LTD
5 Orion Building, 90 Navigation Street
Birmingham, B5 4AA
United Kingdom

Correspondence address The same address is used for all written correspondence. Parcels should be addressed to the attention of "Meridia Customer Service" at the registered office above.

03 · Tax information

VAT ID GB 451711024

Invoices and receipts All commercial invoices issued through this shop carry the VAT ID above and show VAT separately, in accordance with UK VAT legislation. A duplicate VAT invoice can be requested at any time by emailing [email protected] with the order reference.

04 · Contact channels

Every enquiry is handled by the same small team in Birmingham. We aim to reply within one working day on all channels; urgent delivery matters are prioritised.

General email [email protected] — for orders, product questions and press enquiries

Telephone +44 121 632 4522 — Monday to Saturday, 9:00 to 18:00 GMT (excluding UK bank holidays)

Opening hours Monday–Friday: 9:00–18:00 GMT
Saturday: 10:00–16:00 GMT
Sunday and UK bank holidays: email only

05 · Data protection contact

For any question concerning your personal data under UK GDPR and the Data Protection Act 2018 — including access requests, rectification, erasure or a complaint about how your data has been handled — please write to the general email address above, marking your message "Data Protection Request". The data controller is Grove Online Store LTD, director Percival Whitlock, at the registered office listed in section 02.

06 · Consumer rights contact

For questions about the 30-day wear-it-anywhere trial, the statutory 14-day cancellation right under the Consumer Contracts Regulations 2013, or the two-year seller warranty, please use the general email or the telephone number above and include your order reference. The full rules are published separately in the Refund Policy and the Terms & Conditions, both linked from the footer of every page.

07 · Press and partnerships

Editors, reviewers and potential collaborators are welcome to write to the general email address with the subject line "Press" or "Partnerships". We respond to partnership enquiries within two working days and can provide product samples, high-resolution imagery and access to the test programme archive.

08 · Legal notices

This page is maintained as part of the Meridia website operated by Grove Online Store LTD. The information above reflects the company's current statutory details as held by the director. Any change to the registered office, director or VAT registration will be published on this page on the date it takes effect, and the "Last updated" line above will be revised accordingly.

Meridia One is sold as a general wellness product and is not a medical device. No statement on this contact page alters the product description, warranty terms or liability provisions set out in the Terms & Conditions and the Privacy Policy.